We understand that sometimes things get in the way of...well, LIFE! Please understand that we look forward to servicing you at your scheduled time.We reserves the right to charge a fee of $45 to the card on file or at the next appointment for cancellations and rescheduling made after the close of the business day before your appointment, and full appointment cost for a no-show* of a scheduled appointment.
All clients are required to guarantee their session with a card held on file**. If you choose not to provide Longevity Wellness with a card, the reserved appointment time is tentative and non-confirmed and will be rescheduled if another client wishes to confirm that time with a card.
Thank you for booking the time that works best for your schedule and giving us sufficient advance notice in the event of failure to keep a scheduled appointment. We have reserved your scheduled time especially for you, and want to help you in the best way that we can. Your understanding in this matter is greatly appreciated!
*Arrival more than 15 minutes after your appointment time results in loss of session.
**Cards held on file are encrypted in our system so we do not have access to see the full card number.